Terms and Conditions

RETURN POLICY

Repairs:

We are happy to do repairs on any item purchased from Caroline Miller Design. Charges may be required if the item is damaged beyond normal wear and tear.

Please contact the Caroline Miller Design Studio via email or website contact page with any inquiries about a repair.

Exchanges:

Due to the one-of-a-kind nature of our product, refunds are not available. However, if you would like to return an item for an exchange, that can be done within 30 days of purchase. You will be responsible for the return shipment to us.  It is recommended to send your package via tracked package.

TAXES

For items shipped to Canada, we add the 5% GST and for orders within British Columbia 7% PST. There are no taxes added for items shipped to the United States or Internationally.

 

 PRODUCTION

Due to the one of a kind nature of our work, some final products may vary slightly from the photograph.

Due to the one of a kind and  limited edition nature of the work, please give your order 1-2 weeks from the order date to be shipped out.

If your order is a rush please indicate this at the time of purchase, depending on the time frame and order there may be additional charges.